Why do I need my Central Connection Card to check out library items?

The Central Connection Card serves to identify you for all official campus business. Library transactions fall into that category. The library cannot make exceptions, as this could lead to problems associated with library patron file security and confidentiality considerations as well as an erosion of the accuracy and reliability of library records. Please come prepared to present your Central Connection Card for all library circulation issues.

If I'm not affiliated with CWU, may I use the Library?

Yes. The CWU Library's bookstacks are open and available to the public. A Campus Connection Card or a CWU Library Card is required to check out books.

What is Interlibrary Loan?

Interlibrary loan (ILL) is a form of resource sharing between libraries for acquiring materials which are not part of their own collections. This service at the Brooks Library is offered to enhance scholarship and research, and to supplement our own holdings.

Who may use the service?

ILL and Document Delivery are available to faculty, staff, and students, both on campus and off.

Is there a cost involved?

Most libraries loan their books or send articles for free. In addition CWU ILL has reciprocal agreements with many institutions to share collections for free.

When a lending library does assess charges - For Students, Faculty, and Staff:

  • CWU will subsidize up to $15.00 of any fee.
  • If there is no other source but a library which charges more than our $15.00 maximum cost, you will be contacted for approval for the additional charge.
  • When approved, any such charge will be added to your CWU Safari account.
Is there a Rush service fee?
  • For an additional fee of $10.00 we will prioritize your request and alert the lender to do the same. Fees are assessed to help cover delivery costs.
  • Photocopies are usually obtained within 3-5 working days, so Rushes are not recommended.
  • If you have questions concerning Rush requests please contact the ILL Office at 509-963-1033 or at 509-963-2107.
What may be obtained?
  • Monographs published after 1800, depending on the policy of the lender.
  • Newspapers on microfilm as available.
  • Masters theses and doctoral dissertations as available.
  • Microfiche as available.
  • Photocopies of journal articles or book chapters (observing the Copyright Law).
What may not be obtained?
  • Materials already owned by CWU collections in any format, unless declared missing or for some reason unavailable.
  • Materials classified as reference or on reserve for classes.
  • New materials in high demand.
  • Unique, rare, bulky, valuable or fragile items.
How long does it take to arrive?
  • Returnable items such as books, government documents and microfilms may take up to two weeks to arrive depending on availability.
  • Photocopies are usually obtained within 3-5 working days, so Rushes are not recommended.
  • These are merely guidelines; there are no guarantees as to when the material will arrive.
  • Call the ILL office at 509-963-1033 or 509-963-2107 for RUSH service information.
How do I use this service?

Please see instructions / information in the 1st two sections on our Interlibrary Loan Services page. There is also further information available on our Illiad FAQ page.

Also, any FirstSearch databases on our Databases By Title or Databases By Subject pages will have links on the Detailed Record pages labeled "Request from another Library", which will take you to our Illiad login page.

If you still have questions, please feel free to contact the Interlibrary Loans office at (509) 963-1033 or (509) 963-2107 or call our reference desk at (509) 963-1021.

How will I be notified about materials?
  • The ILL Office will contact you by email or by phone when materials are ready to use.
  • For returnables, due dates and any restrictions will be noted on the book strap. Please do not remove the due date strap.
  • Pick up is at the Circulation Desk, First Floor.
How long may I keep loans?
  • Due dates are noted on the strap on the book. Please do not remove the due date strap.
  • Most libraries have a three-to-four-week loan period, but may recall items at any time for their own patrons.
  • Most libraries will allow one renewal. Non-renewable items will be noted on the strap.
  • A request to renew can be done through your Illiad account up to one day prior to the item due date.
Where do I return loans?

When finished with borrowed items, please return them to the circulation desk, first floor.

How does the Copyright Law affect Photocopying?
  • Copyright Law applies to journal articles published within the last five years and not owned by the Brooks Library.
  • Within those five years, a library exceeding five articles per periodical title per year, or one article per issue per year, must pay royalties to the publisher.
  • These fees are absorbed by the Library.
How can I get a library card if I am not affiliated with CWU, and how much does it cost?

Library cards may be purchased at the Cashier's Office in Barge Hall at the cost of $25.00 for 6 months or $50.00 for 1 year. Bring your receipt to the Circulation Desk in the Library, along with a picture ID, where you will be issued your card after filling out an application. For more information about borrowing library materials please refer to the CWU Library Circulation Policy.

Can I renew my books without coming to the library?

Books can be renewed via the internet with Cattrax. To renew books via the Internet:

  1. Use your web browser to go to Cattrax, the library's online catalog.
  2. Click the link labeled View Your Account.
  3. Enter your name, your student, faculty, or staff ID number, and your Library PIN, then click on the SUBMIT button.
  4. Click on the link labeled X Items Currently Checked Out Where X is the number of items you have out.
  5. Click the RENEW ALL button.
  6. The rest should be self explanatory.
I got a notice from the CWU Library Circulation Department recalling a book that I checked out. The book is not due yet. Why do I have to return it?

To best serve all of our clients we have minimum use periods that vary by type of patron. Most people have 21 day loan periods, which is the minimum use period as well. Requested books cannot be renewed after your original checkout period has passed. Any book that you have renewed one or more times can be immediately recalled. Overdue notices will be delivered by email in most cases so it is very important to check your campus email account regularly. For further information call 509-963-3682 and ask for a Shift Supervisor.

Why do I owe a fine if the courtesy notice didn't get to me in time?

The first notice of the due date is the date stamped in the book when you check it out, and patrons are responsible for noting and remembering that date. As a courtesy, a reminder notice is sent on the fourth day of the grace period, but failure to receive that notice before fines begin accruing is not the responsibility of the library and does not constitute reason for challenging the legitimacy of fines.

How can I find out when my books are due?

Your notification of the due date is the date stamped in the front of the book when you check it out. You are responsible for knowing the due date, according to the CWU Library Circulation Policy. You may also go to the CATTRAX online catalog and choose to View your own library record. This will list the books checked out to you and when they are due. You may renew any books that are not overdue while viewing your patron record unless they are past the due date.

Why can't I take Reserve items without checking them out if I just want to copy them? I'll just be at the copy machine; you can watch me.

You must present your Central Connection Card to check out all items which you wish to take away from the Reserve Desk for the same reasons you need to present your Connection Card to check out other library items. Library employees have other duties and cannot be expected to monitor the use and status of items taken away from the desk.

How do I get a library PIN?

You can create a PIN for yourself by going to CATTRAX, the Library's online catalog, and then click the View Your Account link. On this page you can create a PIN for yourself. If you need help or further explanation, see the Library web page entitled How to Obtain a Library PIN.

What do I do if I forget my PIN?

You can come to the Circulation Desk with a picture I.D. Circulation staff will delete your old PIN and you will then be free to create a new PIN for yourself.

Are there floor maps of the library I can look at?

Yes there are maps of all four floors available to you.

Is there a campus map I can look at?

Yes. The Central Washington University website contains a campus map that you can view using any web browser.

Do you have tax forms?

Yes. Tax forms are available in the Government Documents Department on the Third Floor of the CWU Library. Also, during tax season the CWU Library website normally also has links to websites that contain tax forms. Check the Library Home Page at the appropriate time of year for links to tax web sites.

Why can't I eat in the Library?

Food attracts pests and vermin which can cause permanent damage to materials. Spills can cause permanent stains to materials and can damage or destroy computers. Furthermore, it is a violation of Washington State law to eat or drink in a library. For the full text of the law, please see Section 106-168-009 of the Washington Administrative Code.

Can I rent or have a storage locker?

Yes. Lockers are located at the west end of the First Floor, near the public restrooms. Cost is 25 cents (quarters only, please).